Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract without giving reasons within fourteen days.

The withdrawal period consists of fourteen days from the date of contract conclusion.

In order to exercise your right of withdrawal you must inform us (monzoom, Withalmst. 9/1A/7, 2120 Wolkersdorf, Austria, email: [email protected] ) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, a fax or email).

You may use the Sample Withdrawal Form to do this, although this is not a requirement.

In order to comply with the period of the right to withdraw it is sufficient that you send your message concerning the exercising of the right to withdraw before the end of the period.

Consequences of withdrawal

If you withdraw from this contract we must repay to you all payments that we have received from you, including delivery costs (with the exception of any additional costs that have arisen from you choosing a different form of delivery from the cheapest standard delivery offered by us) without delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal from this contract.

We will use the same payment method to make this repayment that you used during the original transaction, unless something else is explicitly agreed with you; you will never be charged fees for this repayment.

Special note

The Member explicitly agrees that monzoom commences the fulfilment of the contract using before the end of the withdrawal period.

The Member is aware that by agreeing to the commencement of contract fulfilment the right of withdrawal is lost.